Frequently Asked Questions
Note: For the FTP download version please allow up to 12 hours (usually sooner) to be setup.
Website Download Version - Login and click on downloads.
FTP Download Version (For Bulk, Group & Folder Downloads)
See your username and password email for the FTP download version install & setup instructions.
We recommend the following FTP applications for Macintosh & Windows
Macintosh Users: Use FTP Transmit: http://www.panic.com/transmit
Windows Users: Use FTP Flash FxP: http://www.flashfxp.com
Urban DJ Pool is for DJs that need urban music only. iDJPool is for all genres.
I have a DJ company with more than one DJ. Does each DJ need to have their own Urban DJ Pool account?
(Note: You must be logged in)
You must cancel your membership before it renews each month in order to avoid billing of the next month's record pool membership fees (You must give us 2 Days Notice "48 Hours" in advance to cancel).
Please email us to cancel your membership and automatic payment subscription. There are no refunds.
For bulk, group & folder downloading use our FTP download version.
To download from the Urban DJ Pool folders just click on and DRAG the file (MP3) from the Urban DJ Pool folder (Right Window) and DROP the file (MP3) into your download folder (Left Window) The download will automatically start.
Note: Once a download has started let it finish before doing anything else with the FTP
3 FTP DOWNLOADING OPTIONS:
Transfer Download Limit - You can transfer up to 2 files simultaneously "2 At The Same time"
1. Downloading 1 Song At A Time:
(Drag The MP3 From Our Folder And Drop Into Your Folder)
Download will start automatically.
2. Downloading The Entire Folder:
(Drag Our Folder And Drop Into Your Folder)
3. Downloading Selected MP3s In A Folder:
Go Inside A Folder And Select As Many Songs As You Want With The Shift-key Using Your Mouse Or Pad
(Drag the selected MP3s in the folder all at once and drop into your folder)
- Connect using FTP and not SFPT
- Your modem / router security settings maybe set too high
- Your firewall settings maybe set to high